Jobs

Product Marketing Manager

We are seeking a Product Marketing Manager to lead our marketing and communications team. The ideal candidate will bridge technical knowledge of research data management and computation to compelling, audience-specific marketing content. This role sits at the intersection of product, engineering, and communications, translating Globus product capabilities into clear value propositions for multiple target audiences including system administrators and research end users. You will work independently to conceive, draft, and publish high-quality marketing materials without requiring extensive technical hand-holding from the engineering team. You will be supported by the marketing coordinator, events manager and other members of the Globus customer team in delivering our value proposition to diverse stakeholders across multiple channels.

You enjoy developing a deep understanding about how products work and translating that knowledge to customer-facing solutions and value propositions. You have led a product marketing initiative from concept through launch, generating supporting content and iteratively refining customer messaging and calls-to-action. You enjoy interacting with actual users to learn about their challenges and develop potential solutions that leverage the product. You have worked in a cross-functional marketing environment and enjoy interacting with developers, customers, and internal sales and marketing teams. You appreciate the challenge of adapting a software platform to various markets, industry verticals, or research disciplines. You are naturally curious, and willing to learn by doing, while recognizing when you should collaborate with others in the organization. If some of these describe you, we’d love to chat!

You would be joining a customer team that comprises experienced, “multiple-hat wearers” with diverse skills, who own substantial initiatives and can deliver against strategic objectives with minimal supervision. While the Globus platform has been around in various forms for over 25 years, we are still a very small team that operates like a software startup. Success in this role will be demonstrated by: delivering a refreshed messaging framework covering target personas such as researchers, system administrators, and application developers; authoring high-quality content assets (case studies, whitepapers, or solution briefs) with minimal revision cycles; supporting product feature launches end-to-end, from messaging through collateral to post-launch metrics; managing multi-channel marketing and communications programs; and establishing a repeatable market intelligence process that informs our sales and marketing efforts.

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Senior Software Engineer - Backend Services

As a senior member of the Globus product team, you will design and deliver new capabilities in Globus data management platform, with focus on the data automation services. Delivered as a hosted service (SaaS) and platform (PaaS), Globus’ secure data management platform is used by researchers worldwide. This role is a great opportunity to work on innovative solutions to data management and task automation at scale that directly influence and accelerate research in various domains.

As a senior member of our team, the Senior Software Engineer, Backend Services will work in both collaborative and independent capacities on complex issues and projects, in some cases making progress under minimal guidance. We are looking for skilled Python engineers with experience building scalable systems to join the development team to expand the services delivered. In this role, you will architect new features, develop high-quality software and operate services with high-availability. If you enjoy collaborative, innovative, mission-driven environments, Globus could be a great fit for you!

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Marketing and Communications Associate

We are seeking a Marketing and Communications Associate to support our growing customer-facing team. This is a generalist role for someone who prefers a mission-driven environment over a commercial one, and is energized by working across a range of marketing activities, from drafting newsletters and managing social media, to coordinating partner programs and running targeted outreach campaigns. You will work closely with our product marketing manager, events manager, and the broader Globus customer team (sales, partnerships, user support and professional services) to ensure cohesive, timely, and effective communications across all channels.

You will thrive in this role if you enjoy working on all aspects of diverse marketing and communications projects, taking ideas from concept to completion. We are a small team where seniority takes a back seat to initiative, energy, and a willingness to learn. We get a kick out of crafting innovative campaigns and working with some of the smartest researchers around the world to take their work to the next level. We hope you know how communications resonate with end users, software engineers, CIOs, and everyone in between—but if you’re not an expert yet, our team will support you on your journey. And, if you’ve worked in a research computing environment, facilitating dialogue between researchers and technologists, this will be the perfect opportunity to deepen your experience.

As you develop in this role success will be demonstrated by: regular publication and amplification of user success stories; well-organized Globus presence at major annual conferences; targeted lead generation campaigns, executed end-to-end with tracked results; a consistent social media and newsletter presence, with measurably growing engagement; a well-maintained contact database; recognition as the go-to resource for coordinating the full Globus customer team on communications timing and materials.

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